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PRELIMINARY INFORMATION FORM


|SIPARIS_TARIHI|

1.SELLER;


Title                                        : MAREL SU TEKNOLOJİLERİ İTH. İHR.VE DAN. SAN. TİC.LTD. ŞTİ.

Address                                 : 9 Eylül Mahallesi Çanakkale Asfaltı üzeri, Ulukent No.26/A, 35670 Menemen/İzmir

Telephone                              : ----------------------------

Fax                                          : ----------------------------

E  Mail                                     : info@sufilters.com


BUYER INFORMATION

|ALICI_BILGILERI|



TOPIC 2;

The subject of this Preliminary Information Form is to inform the Buyer in accordance with the Law on the Protection of 6502 Consumers and the Regulation on Distance Sales Contracts regarding the sale and delivery of the product / products whose qualifications and sales price are specified below, which the Buyer ordered electronically from the Seller's sufilters.com addressed website.


3.KEY CHARACTERISTICS OF THE PRODUCT SUBJECT TO THE CONTRACT;

|URUNLER|

PAYMENT and DELIVERY

Payment Type                      :
|ODEME_SISTEMI|

Shipping Company                    : |KARGO|

The shipping company chosen for the return  : |KARGO|


4.DELIVERY

4.1. The product subject to the contract is legally delivered to the Buyer or a 3rd person or organization shown by the Buyer, depending on the distance of the Buyer's settlement for each product, provided that it does not exceed 30 (Thirty) days. The seller's behavior contrary to this obligation authorizes the buyer to terminate the contract for just cause. In the event of termination of the contract in this way, the seller is obliged to reimburse the consumer within 3 business days at the latest from the date of receipt of the termination notice, including delivery costs, if there is a price collected from the buyer with the conclusion of this contract, by adding legal interest in accordance with the relevant legislation.

 

4.2. If the product subject to the contract will be delivered to a non-contractual third person or organization other than the buyer, the seller cannot be held responsible for the refusal of this non-contractual third person to receive the product.

 

4.3. In order for the supply and delivery of the product subject to the contract to commence, payment must be made upon signing this contract. In the event that the price of the product subject to the contract is not paid or canceled through various channels after payment, the seller's obligation to supply and deliver the product will immediately disappear and the contract will be deemed to be terminated automatically.

 

4.4. In the event that the supply and delivery of the product subject to the contract becomes impossible, the relevant issue will be notified to the buyer in writing, and if the buyer terminates the contract for this reason, the seller is obliged to return the entire amount received, including the shipping costs for the establishment of this contract, to the buyer within 3 business days at the latest from the date of receipt of the termination notice.

 

4.5.The responsibility of the product belongs to the seller until the delivery of the product to the buyer or a third party to be indicated by the buyer. However, in the event that the buyer wishes to choose a carrier company other than the carrier company determined by the seller for the delivery of the product, the seller is relieved of responsibility by delivering the product to the relevant carrier company. With the delivery of the product to the carrier company determined by the buyer, the responsibility of the product is deemed to have passed to the buyer.

 

5.RIGHT OF WITHDRAWAL;


Pursuant to the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts;


5.1. Consumer; In distance contracts for the sale of goods, the consumer has the right to withdraw from the contract within 14 (Fourteen) days from the date of receipt of the goods without any justification and without penalty.

 

5.2.The withdrawal notification can be made in writing to info@sufilters.com . However, the buyer may exercise the right of withdrawal from the contract under the same conditions within the period between the establishment of the contract and the delivery of the product. The notification of the exercise of the right of withdrawal must be in writing and the proof of this notification belongs to the consumer.

 

5.3.If the Buyer exercises the right of withdrawal, the original invoice for the goods / services delivered to the 3rd person or the Buyer must be returned to the Seller.

 

5.4. In determining the period of the right of withdrawal, the provisions of the law numbered 6502 and the regulation on distance contracts shall apply. According to this;

 

For products that are the subject of a single order and delivered separately, the day on which the consumer or a third person designated by the consumer receives the last good, and for products consisting of more than one part, the day on which the consumer or a third person designated by the consumer receives the last part.

 

5.5.Cases where the consumer cannot use the right of withdrawal are as follows;

 

Products prepared in line with the wishes or personal needs of the consumer, products that are presented in a material environment if the protective elements such as packaging, tape seal package are opened after the delivery of the goods, products that are considered as periodicals such as newspapers and magazines, except those provided under a subscription agreement.

 

5.6.In the event that the consumer exercises his right of withdrawal and makes this notification to the seller, the seller is obliged to return all the prices received for the product, including the costs, within 3 business days from the date of receipt of this notification in writing.

 

5.7. When the consumer returns the product within the withdrawal period, it will not be responsible for the changes and deterioration that occur only if the product is used in accordance with the functioning, technical specifications and instructions for use. However, the seller is not responsible for the return and exchange of the product if there is a damage or any defect in the product due to the failure to act in accordance with the instructions for use, contrary to the natural use of the product.

 

5.8. If the consumer sends the goods back through the carrier company specified by the seller in the preliminary information that the consumer has exercised his right of withdrawal, he will not have to pay any costs for the return. However, if it is sent by a different company other than the carrier company specified in the preliminary information, the shipping costs belong to the buyer. If the carrier company for return is not specified in the preliminary information form, in this case, the same carrier company is deemed to be preferred for the delivery of the product. However, if the carrier company in question does not have a branch in the location of the buyer, no expense can be claimed from the buyer.

 

5.9.The consumer must send the product back to the seller's address specified in Article 1 within ten (10) days at the latest from the date of the right of withdrawal to the seller. For products that are not sent within this period and products sent later than this period, the buyer will be deemed to have given up the return request and the return request will not be accepted. However, if the seller has declared that he will receive the product himself, this provision does not apply in this case.

 

6.Complaint and Resolution Method;


The buyer may forward any complaints about the goods subject to sale to the seller at the seller's address specified above. The complaints delivered to the seller will be examined by the authorized units determined by the seller and will be returned to the buyer within the most reasonable time.




7.Final Provisions

7.1.The consumer should inspect the goods before receiving them and should not receive the defective and damaged goods from the cargo company official. The buyer accepts that the product received from the cargo is intact and undamaged.

7.2.The Seller reserves the right to stop or cancel the order, provided that the buyer is informed, if it is determined that the information regarding the order is incomplete, false, incorrect or if it is determined that the order is made against good faith and / or for the purpose of obtaining commercial gain or in the presence of reasonable suspicion. If the order is canceled, the payment will be refunded by notifying the buyer.


7.3.Delivery of the product may not be realized within the period due to force majeure events that develop outside the will of the seller, which cannot be foreseen in advance and prevent or delay the seller from fulfilling its obligations. In these cases, the seller undertakes to inform the buyer. In this case, the buyer has the right to request from the seller to cancel the order, to replace the product subject to the order with a precedent and / or to postpone the delivery until the situation preventing the delivery within the period is eliminated.


7.4.For the delivery of the product subject to the contract, the sales price must be paid in the payment method preferred by the BUYER. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product. If the price of the product delivered for any reason is not paid to the Seller, the Buyer is obliged to return this product to the Seller's above-mentioned address ......   within days.


8. COURT OF COMPETENT JURISDICTION AND JURISDICTION;

 

All complaints and objections arising from the implementation of this contract shall be made to the Consumer Problems Arbitration Committee in the place where the Buyer's residence is located or where the goods are purchased, according to the monetary value limits determined by the Ministry of Customs and Trade in December of each year. However, in the event that the Consumer Courts are authorized as a monetary limit, the application shall be made to the authorized Consumer Courts.


Buyer accepts and undertakes that he/she has read and informed the preliminary information and has made the necessary commitment electronically in accordance with Article 48 of Law No. 6502.

In accordance with the law, this period can be agreed up to 14 days.

In such a case, the Buyer must be notified in writing within 3 days from the date of learning of the situation.

The impossibility of performance must be notified in writing within 3 days and payments can be refunded within 14 days.

All Sellers are obliged to act in accordance with this regulation. It is a consequence of this regulation that all shipping costs and bank collection costs are left on the seller in case of withdrawal.

The law limits the refund to 14 days. The 3-day regulation is in accordance with the law, but an extension of up to 14 days would be in favor.

This arrangement is in accordance with the legislation and it is not possible to leave any of these obligations on the Consumer as per the legislation.

The Law and Regulation require this arrangement.

If the preliminary information form does not stipulate a carrier for the return, no return costs can be claimed.  (art.12.3.2)

If a special line or resolution method is established for complaints, it should be specifically included in this section. If it is considered to create a section on complaints on the website, information regarding this link should also be included.

In such a case, the duration and conditions of the refund for advance payments should be written.

 


DISTANCE SALES CONTRACT

|SIPARIS_TARIHI|


ARTICLE 1- TAFARS

SELLER


Title                                        : MAREL SU TEKNOLOJİLERİ İTH. İHR.VE DAN. SAN. TİC.LTD. ŞTİ.

Address                                 : 9 Eylül Mahallesi Çanakkale Asfaltı üzeri, Ulukent No.26/A, 35670 Menemen/İzmir

Telephone                              : ----------------------

Fax                                          : -----------------------

E  Posta                                  : info@sufilters.com

 


BUYER INFORMATION

|ALICI_BILGILERI|


ARTICLE 2 - SUBJECT

The subject of this Distance Sales Contract (hereinafter referred to only as the contract.) is to determine the rights and obligations of the parties in accordance with the Law No. 6502 on the Protection of Consumers, the Regulation on Distance Contracts and other relevant legal provisions regarding the sale and delivery of the product sold by the Seller to the Buyer (Consumer), whose qualifications and sales price are specified below.

 



ARTICLE 3 - ESTABLISHMENT OF THE CONTRACT

3.1.     The buyer accepts, declares and undertakes that he / she has read and understood the entire contract and is aware of his / her rights and obligations.

3.2.     The seller and the buyer agree that there is no disproportion between the performances agreed upon by the contract, that the mutual performances are appropriate to their nature, and that they have no inexperience within the scope of the transactions within the scope of the contract.

3.3.     The buyer and seller agree that the provisions of the contract do not have a feature that may constitute an unfair condition and that there is no clear injustice in terms of the balance of interests.


ARTICLE 4 - PRODUCT INFORMATION AND PRICE SUBJECT TO THE CONTRACT|URUNLER|

ARTICLE 5 - GENERAL PROVISIONS


5.1.     The Buyer declares that he / she has read and informed all preliminary information regarding the basic qualities of the product subject to the Contract specified in Article 4, the sales price and payment method and delivery and that he / she has given the necessary confirmation electronically.

5.2.     The product subject to the contract is legally delivered to the Buyer or a 3rd person or organization it shows within the period described in the preliminary information depending on the distance of the Buyer's settlement for each product, provided that it does not exceed 30 (Thirty) days. The seller's behavior contrary to this obligation authorizes the buyer to terminate the contract for just cause. In the event of termination of the contract in this way, the seller is obliged to reimburse the consumer within 3 business days at the latest from the date of receipt of the termination notice, including delivery costs, if there is a price collected from the buyer with the conclusion of this contract, by adding legal interest in accordance with the relevant legislation.

5.3.     If the product subject to the contract will be delivered to a non-contractual third person or organization other than the buyer, the seller cannot be held responsible for the refusal of this non-contractual third person to receive the product.

5.4.     In order for the supply and delivery of the product subject to the contract to begin, payment must be made upon signing this contract. If the price of the product subject to the contract is not paid or canceled through various channels after payment, the seller's obligation to supply and deliver the product will immediately disappear and the contract will be deemed to be terminated automatically.

5.5.     In the event that the supply and delivery of the product subject to the contract becomes impossible, the relevant issue will be notified to the buyer, and if the buyer terminates the contract for this reason, the seller is obliged to return the entire amount received, including the shipping costs for the establishment of this contract, to the buyer within 3 business days at the latest from the date of receipt of the termination notice.

5.6.     The responsibility of the product belongs to the seller until the delivery of the product to the buyer or a third person to be shown by the buyer. However, if the buyer wishes to choose a company other than the carrier company determined by the seller for the delivery of the product, the seller is relieved of responsibility by delivering the product to the relevant carrier company. With the delivery of the product to the carrier company determined by the buyer, the responsibility of the product is deemed to have passed to the buyer.

5.7.     The sale of the product subject to this contract by the Seller is intended for the final consumer. The seller may terminate the contract unilaterally and for just cause if the buyer suspects that the buyer has purchased the product for resale or if there are indications that this is the case.

5.8.     The buyer accepts, declares and undertakes that he / she cannot return or exchange the product purchased over the internet from the stores where the seller's brand is located.

 

 



ARTICLE 6- RIGHT OF WITHDRAWAL

Pursuant to Law No. 6502 on Consumer Protection and the provisions of the Regulation on Distance Contracts;

6.1. Consumer; In distance contracts for the sale of goods, the consumer has the right to withdraw from the contract within 14 (Fourteen) days from the date of receipt of the goods without any justification and without penalty.

6.2.Withdrawal notification can be made in writing to info@sufilters.com  address. However, the buyer may exercise the right of withdrawal from the contract under the same conditions within the period between the establishment of the contract and the delivery of the product. The notification of the exercise of the right of withdrawal must be in writing and the proof of this notification belongs to the consumer.

6.3. In the event that the Buyer exercises the right of withdrawal, the original invoice for the goods / services delivered to the 3rd person or the Buyer must be returned to the Seller, and VAT and other legal obligations, if any, cannot be returned to the BUYER if the invoice is not sent to the SELLER's address specified in Article 1 together with the product. The Buyer shall sign the invoice with the product to be returned by taking advantage of this right by writing the phrase 'return invoice' on the invoice.

6.4. In determining the right of withdrawal, the provisions of Law No. 6502 and the Regulation on Distance Contracts shall apply. Accordingly; For products that are the subject of a single order and delivered separately, the day on which the consumer or a third person designated by the consumer receives the last good, for products consisting of more than one part, the day on which the consumer or a third person designated by the consumer receives the last part.

6.5. The situations in which the consumer cannot use the right of withdrawal are as follows;

Products prepared in line with the wishes or personal needs of the consumer, products that are presented in a material environment if the protective elements such as packaging, tape seal package are opened after the delivery of the goods, products that are considered periodicals such as newspapers and magazines, except those provided under a subscription agreement.

6.6. In the event that the consumer exercises his/her right of withdrawal and makes this notification to the seller, the seller is obliged to refund all prices received for the product, including the costs, within 3 business days from the date of receipt of this notification in writing.

6.7.When the consumer returns the product within the withdrawal period, it will not be responsible for the changes and deterioration that occur only if the product is used in accordance with the operation, technical specifications and instructions for use. However, if there is a damage or any defect in the product due to non-compliance with the instructions for use contrary to the natural use of the product, the seller is not responsible for returning and exchanging the product.

6.8. If the consumer sends the goods back through the carrier company specified by the seller in the preliminary information that he / she has exercised his / her right of withdrawal, he / she will not have to pay any costs related to the return.  However, if it is sent by a different company other than the carrier company specified in the preliminary information, the shipping costs belong to the buyer. If the carrier company for the return is not specified in the preliminary information form, in this case, the same carrier company is deemed to be preferred for the delivery of the product.  However, if the carrier company in question does not have a branch in the location of the buyer, no expense can be claimed from the buyer.

6.9.The consumer must send the product back to the seller within ten (10) days at the latest from the date of the right of withdrawal to the seller. For products that are not sent within this period and products sent later than this period, the buyer will be deemed to have given up the return request and the return request will not be accepted. However, if the seller has declared that he will receive the product himself, this provision does not apply in this case.




7.Defective Goods

7.1. A defective good is a good which, at the time of delivery to the consumer, is contrary to the contract because it does not conform to the sample or model agreed by the parties or does not have the characteristics that it should objectively have. Goods that do not carry one or more of the features specified in the packaging, label, introduction and user manual, internet portal or advertisements and announcements; that are contrary to the quality declared by the seller or determined in the technical regulation; goods that do not meet the intended use of equivalent goods, containing material, legal or economic deficiencies that reduce or eliminate the benefits that the consumer reasonably expects are also considered defective.

 

7.2.In this case, the consumer has the right to return from the contract including the return of the price, replacement of the goods with a defect-free equivalent or a price reduction in proportion to the defect or free repair. The seller is obliged to fulfill this request preferred by the consumer.

 

7.3.In cases where the consumer is aware or expected to be aware of the defect at the time of the conclusion of the contract, there shall be no breach of contract. The consumer's optional rights against defects other than these are reserved.

 



8. Final Provisions

8.1. The BUYER declares that he / she has read and has accurate and complete information about the basic features of the product subject to the Contract, the sales price including all taxes and the payment method, the delivery and its costs to be borne by (...), the period of delivery and the full trade name, open address and contact information of the SELLER on the sufilters.com website and that he / she has given the necessary confirmation electronically. The preliminary information form on the sufilters.com Website and the invoice for the sale are annexes and integral parts of this Agreement.

8.2. The distance sales contract made with you will be stored electronically by the Seller for 3 (three) years from the date of the contract. After this contract is established, the text of the contract will be sent to your e-mail.

8.3.The SELLER is responsible for delivering the product subject to the Contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

8.4.In the event that the BUYER defaults in fulfilling its obligations, the BUYER accepts, declares and undertakes to pay all kinds of damages incurred by the SELLER, except in cases where the default caused by delayed performance is caused by the SELLER's fault.

8.5.The Seller reserves the right to stop or cancel the order, provided that the buyer is informed, if it is determined that the information regarding the order is incomplete, false, false, or if it is determined that the order is made against good faith and / or for the purpose of obtaining commercial gain or in the presence of reasonable suspicion. If the order is canceled, the payment will be refunded by notifying the buyer.


8.6.Delivery of the product may not be realized within the period due to force majeure events that develop outside the will of the seller, which cannot be foreseen in advance and prevent or delay the seller from fulfilling its obligations. In these cases, the seller undertakes to inform the buyer. In this case, the buyer has the right to request from the seller to cancel the order, to replace the product subject to the order with a precedent and / or to postpone the delivery until the situation preventing the delivery within the period is eliminated.


8.7. For the delivery of the product subject to the contract   It is essential that the sales price has been paid by the payment method preferred by the BUYER. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product. If the price of the product delivered for any reason is not paid to the Seller, the Buyer is obliged to return this product to the Seller's above-mentioned address ......   within days.



9. COURT OF COMPETENT JURISDICTION AND JURISDICTION;

All complaints and objections arising from the implementation of this contract shall be made to the Consumer Problems Arbitration Committee in the place where the Buyer's residence is located or where the goods are purchased, according to the monetary value limits determined by the Ministry of Customs and Trade in December of each year. However, in the event that the Consumer Courts are authorized as a monetary limit, the application shall be made to the authorized Consumer Courts.

All Sellers are obliged to act in accordance with this regulation. It is a consequence of this regulation that all shipping costs and bank collection costs are left on the seller in case of withdrawal.

The law limits the refund to 14 days. The 3-day regulation is in accordance with the law, but an extension of up to 14 days would be in favor.

This arrangement is in accordance with the legislation and it is not possible to leave any of these obligations on the Consumer as per the legislation.

The Law and Regulation require this arrangement.

If a carrier company is not foreseen for the return in the preliminary information form, no return costs can be claimed.

In such a case, the reasonable period and conditions of refund for advance payments should be written.

 

 



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